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Developing agility and resilience skills for embracing change in today’s complex world

Top Five Challenges to SMART ChangeTM Leadership


Leaders who do not…

  1. Effectively Plan

  2. Gain active commitment

  3. Provide clear, consistent communication

  4. Manage employee resistance

  5. Ensure purposeful reinforcement of the message and goal

Organizations today operate in an environment of rapid, continuous change.

  • Internal changes include restructuring, retirements, process enhancements, technological advancements, hiring…

  • External changes include shifts in the marketplace, evolving expectations of clients/customers, new product lines, innovation… 


Leading organization changes is demanding, time-consuming and critical to business success. Every experience a leader creates, communication they deliver and action they take will either support or undermine a change effort.  Leaders today need the skills to quickly and effectively adapt to the ever changing internal and external changes that exist today.


Core Focus: During the workshop we incorporate principles for leading organizational change, leading individuals during times of change, and managing our own reactions to change. Leaders will complete a change agility and leadership self-assessment and practice skills for effectively leading the change effort. Participants will engage in activities, discussions, and relevant case studies around SMART ChangeTM Leadership.


Primary Learning Outcomes:

  • Reframe change and refocus on a new vision and goals

  • Avoid the most common change leadership mistakes

  • Build the vision, Assess business readiness, Create a strategy, Craft a clear message, and Reinforce the goal

  • Develop and reinforce an ownership mentality versus a victim-mindset

  • Diagnose and improve change agility and resilience skills


Workshop Details:

Location: In-house

Days: 1- 1 1/2

Pre-work: Yes

Class Size: 8- 26


Who should enroll?

Leaders responsible for ensuring organizational change efforts are successful. Requires leaders to exude personal accountability and agility, as well as coaching team members quickly and successfully through change initiatives and requirements.

Let's talk about getting SMART


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